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Short Code Privacy Policy

Llano Estacado Winery is committed to protecting the privacy and security of your personal information. This Short Code Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our service via our SMS short code. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

1. Collection of Information

When you opt into our SMS messaging service, we may collect the following types of information:

  • Mobile Phone Number: We collect your mobile phone number when you opt-in to receive SMS messages from us.
  • Transaction Information: If you make purchases through our SMS platform, we collect transaction details related to your purchases from us.
  • Interaction Data: We collect information about your interactions with our SMS messages, such as whether the message was opened and which links were clicked.

2. Use of Information

The information we collect may be used for the following purposes:

  • To send promotional and transactional messages, including updates about new products, special offers, and events.
  • To improve our SMS content and delivery, ensuring it is relevant and engaging to our subscribers.
  • To conduct analysis and research to improve our overall service.

3. Sharing of Information

We do not share your personal information with third parties for their marketing purposes without your explicit consent. However, we may share your information with:

  • Service providers who perform services on our behalf, such as SMS gateway providers necessary for the delivery of messages.
  • Legal authorities or others if required by law or if we believe that such action is necessary to comply with legal requirements or process, prevent fraud, or protect the safety of our users.

4. Data Security

We implement a variety of security measures designed to protect the security of your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

5. Opt-Out and Data Control

You may opt-out of receiving SMS messages from Llano Estacado Winery at any time by texting "STOP" to our short code. After you send the "STOP" message, we will send you one final message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you wish to start receiving messages again, you will need to opt back in.

6. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date at the top of this policy.

7. Contact Us

If you have any questions about this Short Code Privacy Policy, please contact us at:

Llano Estacado Winery
3426 E FM 1585 Lubbock, TX 79404

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